Okay

Welcome to DRFURI Support system!

Please make sure you include the following information in your tickets to help us supporting you quicker:

  1. Link to your site If something doesn't work, please provide a link to the page where the problem occurs. Also please be as short and descriptive as possible.
  2. Include a WordPress login Checking your backend settings is always the first step we done to make sure everying is configured correctly.
  3. Prepare your installation Disable your other plugins and switch to the default theme (Twenty Seventeen) before you create the ticket. Please test this before opening your ticket so we can know if there's a conflict that needs to be resolved.

Support Policy

All of our themes are followed the ThemeForest's support policy. You should take a look at it here.

Our support team is available Monday to Friday, 9 AM to 6 PM GMT+7. We'll respond to your tickets during these hours.


Item support includes:

  • Availability of the author to answer questions
  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets

However, item support does not include:

  • Customization services
  • Installation services



  Featured Articles

How to enable Visual Composer ( WPBakery Page Builder ) for Custom Post type Please see the steps below to enable Visual Composer for Service, Portfolio…  Step 1: Go to Visual Composer > ... Read Article How to translate the theme The easiest way to translate your theme is by using the Loco Translate WordPress plugin. To use loco tran ... Read Article How to translate the plugin The easiest way to translate the plugin is by using the Loco Translate WordPress plugin. To use loco translate ... Read Article Support Policy Support policy Thank you for purchasing one of our premium themes. We only offer support only to our Theme Buyers with a Val ... Read Article
How To Update Plugins Included You can see the changelog of the theme to know what versions of plugins included and what plugins you need to update. Please ... Read Article How To Update The Theme There are 4 ways to update your theme: use Envato Market Plugin or the Envato Toolkit plugin for automatic theme updates and ... Read Article How To Install Your Theme After you download the package from ThemeForest, please unzip it. You'll see a file called mrbara.zip, which is the main ... Read Article How to get an invoice or billing As Envato is a marketplace in which your orders and payments are processed, you have to contact them for any reques ... Read Article